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IA et Données RH
HR Trends

HR: artificial intelligence might give you a few headaches…

21/4/2023
Léopold Adam
Cofounder @Reflect
Sommaire

ChatGPT in brief

It’s a virtual assistant—software designed to provide information and answer users’ questions. It’s a language model trained by OpenAI to understand and respond to a wide range of topics.

Why it’s revolutionary

The chatbot uses advanced machine learning to process and understand natural language. In short, it leverages AI to interpret questions and deliver precise, useful answers.

Risks for HR, especially in recruiting

We asked the chatbot a series of questions, posing as a recruiter interviewing a product manager candidate.

Reflect: You’re a product manager applying to my startup—why?
ChatGPT: [enthusiastic, well‑structured motivation answer]

Reflect: Describe the perfect product team and each role.
ChatGPT: [balanced, generic structure of PM, devs, designers, etc.]

Reflect: Compare Jira and Trello.
ChatGPT: [nuanced comparison: Jira for complex software projects; Trello for simpler, visual workflows]

In seconds, the chatbot produces coherent, passable answers. For remote case interviews, how can you be sure it’s the candidate’s work?

Two ways to look at it

  1. Upside: It forces us to rethink interviews. Stop asking basics a machine can answer. Ask judgment questions that probe reasoning, trade‑offs, and lived experience.
  2. Downside: You can’t trust remote take‑home exercises at face value anymore. As one HR leader noted, it’s theoretically possible to hold an async discussion or complete a test with AI support.

What ChatGPT lacks: a point of view. As one commentator observed, “It lacks a viewpoint,” which still leaves humans an edge for editorial judgment.

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